Order Processing

  • Orders received Monday through Friday (Friday before 2:00 PM EST) are usually processed within 24 hours of receipt. (Processing time does not include weekends or holidays)
  • Orders placed on Friday (after 2:00 PM EST), Saturday and Sunday will be processed on the following Monday.
  • Orders are processed and shipped on business days only (Monday through Friday, excluding major holidays). 

Standard U.S. Shipping:

Shipping & Handling Charges Per Order (delivery for most orders within 3-7 business days):

$00.01-$59.99 ..........................  $7.95
$60.00+ .....................................   FREE for U.S. Orders!

Method of Shipping

All orders will ship via either USPS Priority Mail, UPS Ground, or FedEx Ground. Orders to P.O. Boxes, APO/FPO locations and U.S. territories will ship via US Postal Service.

Shipping Addresses

It is the responsibility of the customer to ensure that the shipping address is valid, correct, and deliverable.  Any packages returned to sender are subject to our return policy.  Shipping charges are not refundable. 

US Territories and APO/FPO Locations:

Customer orders shipping to APO/FPO locations, Hawaii, Alaska and U.S. territories including Puerto Rico, Guam and the U.S. Virgin Islands, will ship via the U.S. Postal Service. 

Delivery times to APO/FPO locations vary greatly. US locations may take 10 days, while overseas locations may take up to 30-45 days to deliver.

2nd day air and overnight shipments are not available to P.O. boxes and APO/FPO locations.

For our Military Customers:

Firstly, Thank You For Your Service!

We are proud to ship to our military customers around the world. Orders to APO addresses will ship via Military Postal Service Agency, which is an extension of the United States Postal Service. The Military Postal Service provides Department of Defense personnel, their family members and other authorized users mail services around the world. Shipment times vary and the differences are based on the country in which they are stationed and the type of military operation in which they are involved. Some shipments can take up to 45 days. 

If your order will be shipped overseas it can take 7 to 10 days to go from the local post office to the U.S. Postal Service “gateway” (New York or San Francisco). At the gateway mail is sorted, bagged and tagged to arrive at a military postal unit overseas. While commercial aircraft are very consistent, there could be a large variation in transit times due to military aircraft schedules, weather, transportation and military operations in theater, or movement of a service member's unit. 

Follow this link for more information on shipments to military outpost:

If you experience problems with your shipment please direct inquiries to: 

Army related mail inquiries email 
Air Force related mail inquiries email 
Navy related mail inquiries email 
Marine related mail email 

International Shipping

Flat Rate Shipping to our current list of countries is $37.00 except for Canada.

Canadian Flat Rate Shipping is $19.00

***Alcohol-based items cannot ship internationally***


Our current list of countries that we ship to is growing rapidly, and can be found on the checkout page while processing your order.

Copyright © 2024 Wm. Neumann & Co. LLC. All Rights Reserved. Facebook Twitter Youtube RSS Wm. Neumann & Co. LLC. Fine Apothecary for Men